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The skies are getting darker with each passing day; each new work shift brings its fresh load of despair. Schedules and milestones, used to motivate the troops to surpass themselves through past challenges are now merely markers of time’s slow passage. How did the company find itself in such a pitiful state? The authors measure…

The finances of a company can be roughly summarized according to budgetary principles known to all; one column for expenses, another for income. By subtracting the first from the second, the company is either profitable or not. On the other hand, there are other costs that insidiously affect the company, invisible to accounting analyses.Where do…